FREE SHIPPING ON ORDERS OVER $50

TERMS & CONDITIONS

TERMS & CONDITIONS

SHIPPING

Sweetworldofnails ships within Spain and Internationally.

All orders are shipped within 24-48 business hours and customers will be notified when their order is dispatched.

Please be advised that there may be a delay of 1 - 2 business days during extremely busy periods, such as sale and holidays!

 

 

TO CHANGE OR CANCEL YOUR ORDER

Email contact@sweetworldofnails.com and let us know your order number.

 

DUTIES/TAXES AND BROKERAGE FEES ON AN INTERNATIONAL SHIPMENT?

The recipient of the package is responsible for these fees. These fees are not included in the pricing or shipping/handling charges on our website. It is strongly recommended to check with your local agency for an estimate of these fees prior to placing the order.

 

 

PAYMENT OPTIONS

We offer the following payment options: PayPal, Visa and Mastercard.

 

 

SALE ITEMS

Please be advised that Sweetworldofnails does not offer returns or exchanges on any sale/discounted items. We kindly ask that you consider your items carefully before making a purchase.

 

FAULTY ITEMS

We do apologise for any inconvenience a faulty product may cause and will refund at our discretion for any items deemed faulty. Contact contact@sweetworldofnails.com to notify us of the damaged item. 

Both the cost of the item plus shipping will be refunded.

 

 

 REFUND

All accepted refunds are applied to the original card or account of purchase.  Please note that card refunds may take up to 10 business days for your bank to complete.  This can vary greatly between card issuers and unfortunately we are unable to influence this.

The total amount of the purchase will be refunded less shipping charges.

 

PRIVACY

Sweetworldofnails is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalise your shopping experience with us.

Sweetworldofnails uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Sweetworldofnails only last while you’re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.

Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its “IP address,” and is sent automatically each time you access any Internet site. From a computer’s IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

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